Maintaining a professional approach under pressure

 

 

Tin Men Selling

 

 

Tin men selling is where a person becomes so desperate that they stop listening and pitch for the life.

They forget about the client and focus only on themselves and making a sale regardless of the client.

Because that's exactly what the next sale means; life or death; not death in its absolute meaning but failure to the extent of losing ones job, house and all their worldly possessions.

If you have seen the film Tin Men made in 1987 starring Richard Dreyfuss, Danny DeVito and Barbara Hershey you will now what I mean when I say desperate people do desperate things.

The challenge of being a successful salesperson is maintaining your composure under intense pressure at all times.

This means being able to maintain and exhibit the best practices of a successful salesperson.

A successful salesperson will focus on asking the client questions, listening to their responses; developing the conversation further in order to gain an in-depth understanding of the client and being able to empathise with them.

The objective being to identify and develop the need with the client in order to be able to offer a solution tah meets their specific requirement.

The problem with this approach is that it takes time, which is something the desperate salesperson does not have.

There is also the risk that the salesperson will not have the opportunity to pitch their product if the client does all the talking. It is no surprise then that the desperate salesperson starts off by asking the obligatory one question to seem as if they care but without really listening to the client they launch into their pitch pushing harder and harder hoping to make the sale.

This style of selling seldom works and in most instances the salesperson losses the sale and invariably damages the relationship therefore reducing the number of clients in their portfolio.

Tin Men selling is the beginning of a slippery slope the more desperate you become the less likely you are to succeed in conducting business.

However the reality of life is that all salespeople go through a quite or difficult patch.

Very often circumstances such as the recent credit crunch has made it very difficult to conduct business for almost everyone involved in the financial market; from the city salespeople to the loan brokers everyone is suffering to a degree.

What is important though is how the sales force handles the pressure; and how they let this pressure affect their behaviour when interacting with clients.

Is the sales force risking everything by become to desperate and aggressive in order to win business; and consequently damaging relationships and brand image.

If you feel that your sales force would benefit from sales coaching in order to help them ride out the storm and therefore maintain the firms integrity and brand image please call David Howard for more information on - 00 44 (0) 1494 815599 or alternatively  send an email by pressing the button below and I will get back to you.

Salesman under pressure

 

info

First Creation Consulting Ltd
David Howard, Acer House, 2 Katherine Close, Penn. Bucks, HP10 8ET UK
Tel: +44 (0) 1494 815599 Email: info@firstcreationconsulting.com