Sales Team Leadership Skills

WORKSHOP AIM:

The aim of the workshop is to provide the participant’s with necessary skills & tools to lead and develop their team.

WORKSHOP OBJECTIVES:

By the end of the workshop participants will be able to:

Identify the difference between work groups and teams and
how teams help organisations to get work done efficiently &
effectively

Understand why teams struggle & fail to deliver results

Effectively win the support of the team and develop a
positive culture

Understand the principles of the three cornerstones to
developing successful teams

Successfully identify the six critical skills required by the team

Describe the role of manager & coach

Build credibility as the team leader so others will follow

Define & implement strategies to lay the foundation for high performing teams

Effectively evaluate the teams performance

Recognise why conflict arises and resolve constructively

Managing teams through change

Plan & run effective team meetings

Identify why teams go off track and how to get them performing again

Workshop Content

Introduction to Team Development

Difference between groups & teams
How teams help managers to manage
Factors to consider when adopting or developing teams
Why teams struggle to deliver
Creating a team culture

Practical Exercises

Participants will participate in a practical team exercise where one person will be nominated as the team leader

The Three Cornerstones for Developing High Performing Teams

Focus
Cohesiveness
Accountability
Training – six critical skills

Practical Exercises

Participants will participate in a practical team exercise where one person will be nominated as the team leader

Team Leadership Skills

Team leader as the coach

Leading by example

Avoiding credibility busters

Looking ahead, whilst keeping to team focused on the present

Challenging & encouraging excellence

Making things happen – catalyst

Practical Exercises

Participants will participate in a practical team exercise where one person will be nominated as the team leader

Managing Teams through Change

Managing the transition

Developing change management strategies

Bringing the team with you

Overcoming road blocks

Practical Exercises

Participants will participate in a practical team exercise where one person will be nominated as the team leader

Strategies for Building Productive Teams

Laying a solid foundation from which to build

Aligning processes

Setting goals & objectives

Making plans, assigning roles

Establishing a team vision

Defining core values

Standards & measures

Evaluating team performance

Resolving Team Conflicts

Reasons for conflict
Avoiding destructive actions
Adopting constructive techniques
Strategies to resolve inter team conflicts
Coaching the team to resolve conflicts on their own

Practical Exercises

Participants will participate in a practical team exercise where one person will be nominated as the team leader

Managing Productive meetings

Why meetings become unproductive

Planning the meeting

Running the meeting

Meeting roles

Managing difficult meetings

Tools & techniques

Practical Exercises

Participants will participate in a practical team exercise where one person will be nominated as the team leader

Techniques for Getting Teams Back on Track

Assessment – where are you now

Identify problem areas

Clarify actions required

Implement action plan

Deal with outside pressures

Implement regular review process