Sales Team Leadership skills

Sales Team Leadership Skills	WORKSHOP AIM The aim of the workshop is to provide the participant’s with necessary skills & tools to lead and develop their team. WORKSHOP OBJECTIVES By the end of the workshop participants will be able to: Identify the difference between work groups and teams and how teams help organisations to get work done efficiently & effectively Understand why teams struggle & fail to deliver results Effectively win the support of the team and develop a positive culture Understand the principles of the three cornerstones to developing successful teams Successfully identify the six critical skills required by the team Describe the role of manager & coach Build credibility as the team leader so others will follow Define & implement strategies to lay the foundation for high performing teams Effectively evaluate the teams performance Recognise why conflict arises and resolve constructively Managing teams through change Plan & run effective team meetings Identify why teams go off track and how to get them performing again
Workshop Content Introduction to Team Development Difference between groups & teams How teams help managers to manage Factors to consider when adopting or developing teams Why teams struggle to deliver Creating a team culture Practical Exercises Participants will participate in a practical team exercise where one person will be nominated as the team leader The Three Cornerstones for Developing High Performing Teams Focus Cohesiveness Accountability Training – six critical skills Practical Exercises Participants will participate in a practical team exercise where one person will be nominated as the team leader Team Leadership Skills Team leader as the coach Leading by example Avoiding credibility busters Looking ahead, whilst keeping to team focused on the present Challenging & encouraging excellence Making things happen – catalyst Practical Exercises Participants will participate in a practical team exercise where one person will be nominated as the team leader Managing Teams through Change Managing the transition Developing change management strategies Bringing the team with you Overcoming road blocks Practical Exercises Participants will participate in a practical team exercise where one person will be nominated as the team leader Strategies for Building Productive Teams Laying a solid foundation from which to build Aligning processes Setting goals & objectives Making plans, assigning roles Establishing a team vision Defining core values Standards & measures Evaluating team performance Resolving Team Conflicts Reasons for conflict Avoiding destructive actions Adopting constructive techniques Strategies to resolve inter team conflicts Coaching the team to resolve conflicts on their own Practical Exercises Participants will participate in a practical team exercise where one person will be nominated as the team leader Managing Productive meetings Why meetings become unproductive Planning the meeting Running the meeting Meeting roles Managing difficult meetings Tools & techniques Practical Exercises Participants will participate in a practical team exercise where one person will be nominated as the team leader Techniques for Getting Teams Back on Track Assessment – where are you now Identify problem areas Clarify actions required Implement action plan Deal with outside pressures Implement regular review process

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Strategies for Building Productive Teams